The U.K. franchising market continues to grow nationally and people are attracted by the systemised and better chance of success by being in business for themselves but not by themselves.
Hugh Gathorne-Hardy founded the family business in 1987 and built up a successful 24 hour live-in home care agency. Christies Care specialises in providing live-in home care to dependent adults, carefully matching personalities so that the clients have a team of carers whom they know and like. Hugh has grown the business through word of mouth and positive recommendations by delivering consistently good service to clients and carers. This ethos has resulted in Christies today becoming one of the largest specialist agencies for live-in home care in the UK. Christies Care has clients throughout the country, from Scotland to the Channel Islands. A rigorous recruitment process is in place to select, recruit and train our carers to look after their clients’ wishes.
11 local area advisors are spread all over the UK , and visit our clients regularly, to complement the service given by the national office. Christies Care has been inspected and rated as Outstanding by the Care Quality Commission, a rating awarded to less than 3% of all care agencies or care homes. Nationally the team work closely with Social Services Departments and health professionals.
Our Suffolk based 75 person strong support team based support team are there to make sure that the systems and procedures work well to act quickly and efficiently on each client’s behalf. This includes a quick response time that give the ability to start work for a client often within 24 or 48 hours of being asked.
Freddy and his team continue to invest heavily in creating a good environment for carers, staff and all our visitors. Initiatives such as subsidised guest rooms for our carers, and a disability-friendly en-suite guest room at our offices for clients and other visitors who want to come and stay. Both Lin and Hugh used Christies Care to care for Lin’s father-in-law and Hugh’s mother-in-law.
Hugh’s son Freddy took over as Managing Director in 2015 and leads the live in care business. A chance meeting in 2018 with Amrit Dhaliwal led to a close partnership being formed with Freddy and the team. This partnership brings together the extensive experience of Christies Care coupled with Amrit’s homecare experience and his skill in developing businesses. The goal is to expand steadily nationally choosing the right franchise partners that reflect the value and culture that Amrit and Christies Care hold dear.
- Quite simply… “Do as you would be done by”
- Reliability and continuity
- Selecting and training people who really care
- Looking after our carers
- Speed of response
- Value for money
- National coverage with a local personal connection
The need for care and support continues to grow.
"My mother was so pleased with all that Christies Care did to enable her to spend another 3 years at home, enjoying all her friendships with the companionship of her carers.
We are all so grateful for the hugely professional and thoughtful overall organisation of Christies Care. We will recommend you every time! All good wishes and heartfelt thanks to you all."
“Very efficient and very helpful. Carers are very suitably chosen and are all very accommodating, caring, thoughtful and easy to be with.”
“They are extremely gentle in their approach, attitude and speech, very respectful, friendly and approachable, whilst also being very professional and attentive to all Mum's needs. I genuinely cannot praise them highly enough, and the relief it provides, knowing such excellent care in place for Mum, is immense. Thank you.”